How do I return or exchange an item?

Items must be returned within 14 days from arrival of shipment.
Prior authorization is required on all returns by contacting Customer Service at [email protected] for a Return Merchandise Authorization.
Return acceptance is at the sole discretion of Hylunia.
Items must be returned in original packaging with the authorized Return Authorization #number clearly marked on the outside of the package.
Note: Returns sent to us without an Return Authorization# will not be accepted.
Please, mind that only logged in users can submit questions
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